Provide an example of a closed-ended question.

A closed-ended question is designed to elicit a specific response, often restricted to a simple 'yes' or 'no,' or to select from a limited set of options. In this case, the example "Do you prefer our product A or product B?" is a classic closed-ended question. It prompts the respondent to make a clear choice between two distinct options, allowing for straightforward, actionable data collection.

The focus here is on the question's structure, which limits the respondent's answers to direct preferences, enabling the interviewer to quickly assess the customer's stance on products without requiring elaboration. This method is particularly effective in situations where concise, decisive feedback is desired, such as gauging preferences in marketing or sales contexts.

In the context of effective communication, utilizing closed-ended questions can facilitate targeted follow-up inquiries, thus guiding the conversation toward specific outcomes or decisions based on the respondent's choice. This contrasts with the other examples, which are open-ended and invite extended responses, thereby allowing for a broader exploration of thoughts and feelings.