What can nonverbal cues communicate during a consultation?

Prepare for the Marine Corps Communication and Consultative Selling Skills (MC3) Test. Study with flashcards and multiple-choice questions. Each question offers hints and explanations to help you optimize your preparation. Ace your exam and enhance your communication skills!

Nonverbal cues play a vital role in communication, especially during a consultation, as they can convey both support and contradiction to the verbal messages being exchanged. These cues include body language, facial expressions, eye contact, posture, and even tone of voice. They can enhance the verbal message by demonstrating enthusiasm or engagement, thus supporting what is being said.

Conversely, if the nonverbal cues contradict the spoken words, they can create confusion or mistrust. For instance, if someone says they are confident in a decision but their body language shows signs of hesitation or nervousness, the nonverbal signals may lead the listener to question the sincerity of the verbal message. By understanding and interpreting these nonverbal cues accurately, one can gain deeper insights into the true feelings and intentions behind the spoken words, making it an essential component in effective consultations.

Other options fail to capture the complexity of nonverbal communication. The assertion that nonverbal cues only signify agreement oversimplifies their function, while claiming they convey no significant information entirely disregards their impact. Suggesting they are only for personal expression also overlooks their role in reinforcing or contradicting verbal messages. Thus, recognizing that nonverbal communication can indicate both alignment and contradiction is crucial in

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