What effect does tone have on how messages are received?

The impact of tone on communication is significant, as it can substantially distort the intended meaning of a message. Tone encompasses the emotional resonance, attitude, and nuances conveyed in spoken or written communication. For instance, a message delivered in a sarcastic tone may convey an entirely different sentiment than if the same words were spoken earnestly. This distortion can lead to misunderstandings or misinterpretations, whereby the listener or reader may perceive an intention that differs from what was meant. Therefore, a mismanaged tone can lead audiences to respond in ways that are misaligned with the original intent, affecting effective communication.

While clarity and reducing confusion are indeed positive aspects of tone, the correct choice emphasizes that tone can lead to distortions as well. Thus, understanding and modulating one's tone is crucial for conveying messages accurately and ensuring they are received as intended.