Which of the following is an example of an open-ended question that might be used in consultations?

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The selected response is effective as an open-ended question because it invites the respondent to elaborate on their experiences, thoughts, and feelings regarding their current system. Open-ended questions encourage dialogue and provide deeper insights by allowing the individual to share more than just a simple yes or no answer. By asking to describe their biggest challenge, it encourages a detailed response which can uncover specific problems and areas for improvement.

This type of inquiry is valuable in consultations as it not only reveals the client's pain points but also fosters a more engaging conversation, making it easier for the consultant to identify solutions and offer tailored advice. Open-ended questions help establish rapport and trust, as they show genuine interest in understanding the client’s situation.

In contrast, questions that can be answered with a simple yes or no, like asking if they like or consider something effective, limit the depth of the conversation and do not provide enough contextual information for meaningful analysis and decision-making. Similarly, while asking about frequency can gather some information, it often leads to less insightful feedback compared to the more exploratory approach of the correct option.

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